4.8
Overall Rating
Trustindex verifies that the original source of the review is Google. You ABSOLUTELY MUST use The Fireplace Solution in Irving because they are amazing! Moses and Caleb were super nice and honest and worked very hard for a couple of hours to get my B vent fireplace working again. They replaced a relatively new valve that FlameMasters had put in a couple of years ago that never worked ($800 later) and they also fixed the wall switch and checked out every part of the unit to make sure it was working and they got my fireplace back up and running after 2 long winters of no fire in my fireplace! They were very affordable and only charged for what they did and honestly they could have charged me way more. They are the ONLY fireplace repair company that I will EVER use and I HIGHLY RECOMMEND them! THEY ARE AWESOME!!!Trustindex verifies that the original source of the review is Google. Fantastic experience - they were able to answer all my questions with candid answers. A real pleasure to work with and the type of business you want in your community as your neighbor.Trustindex verifies that the original source of the review is Google. Excellent service, prompt responses to questions, and detail oriented. Grateful to this company for what they do. Will refer to others.Trustindex verifies that the original source of the review is Google. Friendly and helpful. There's a lot of info about fireplaces that they explained to me, knowledgeable and trustworthy. 5 stars! ⭐️Trustindex verifies that the original source of the review is Google. We were not familiar with fireplace purchases, and still we had a great experience overall. We received our initial estimate and through several conversations and back and forth figured out what we needed for our project. Everything is installed and looking great! Good people.Trustindex verifies that the original source of the review is Google. I've used the Fireplace Solution to clean and install new logs and the service is excellent. They are responsive and professional and my last technician, Moses, was exceptional. He was very polite, conscientious and meticulous. He left the fireplace spotless and didn't leave until everything was perfect. 10/10 recommend.Trustindex verifies that the original source of the review is Google. I called them as my gas fire place with artificial logs was not working.the technician i forget his name was v thorough in looking at what was wrong.he told me the pilot light was off as all the buttons were turned off.he showed how to turn on the pilot light and then when I worked the wall switch the fire came on in the fire place.He was v humble and ready to teach me how to turn on the pilot light.i will recommend this company for all my gas fireplace needs.Tge tech even cleaned out my fire place.vv nice guy with good knowledge of how the system workedTrustindex verifies that the original source of the review is Google. John arrived on time, checked different components of my fireplace and said they were working properly. He cleaned the box and logs and replaced the embers and added some lava rocks. He explained that this was the source of the fireplace smell. He seemed very knowledgeable and happy to explain or answer any questions. I felt good about calling Fireplace Solutions and thought they were trustworthy. TomTrustindex verifies that the original source of the review is Google. I am so thankful I found Fireplace Solutions in Irving, TX. They helped me find just what I wanted for my old gas fireplace with the fake log set. It now has a beautiful new burner with reflective glass. I had so many questions and needed to special order my color of glass. It turned out amazing. They were all very helpful and easy to work with. Great process start to finish. I will definitely be enjoying my fireplace this winter for the first time ever.Trustindex verifies that the original source of the review is Google. The crew at Fire Place Solutions were excellent. Their customer service was on par. They answered all of my questions and did a great job on the install. I highly recommend.Load more